When designing a methodology for organizing work, we tend to propose a linear, structured and sequential flow that covers all phases and deliverables from start to finish. In our experience, this approach works most of the time. However, we have found that for some business models with unpredictable and complex nature, a more in-depth review of the subject is required.
Implementing operational changes is usually a complex task. We know that project management involves a degree of complexity in terms of goals, scope, interdependencies, uncertainties, and risks. However, there are projects that we can classify as complex because they have multiple stakeholders with different needs and expectations, multidisciplinary teams, emerging technologies, and a dynamic and changing environment.
Typically, these projects are developed in organizations that present conditions of volatility, uncertainty, complexity, and ambiguity (VUCA) and share some of the characteristics we outline below.
Managing such projects requires the use of flexible and adaptive approaches to planning, execution, and control. This includes special attention to risk management, effective communication, stakeholder collaboration, and problem solving. In addition, it may involve the use of agile or hybrid methodologies that allow for rapid and flexible response to change and greater stakeholder involvement throughout the project lifecycle.
In this context, the sequential and rigid methodology mentioned at the beginning loses its relevance. While it may work in certain cases, many projects require practices that adapt to the context and prevent the framework from increasing the inherent uncertainty of the project.
The Cynefin framework provides guidance on how to categorize the methodological effort in managing complex projects.
Source: Cynefin framework (by Dan Snowden)
This model allows for the development of a management framework that considers practices applicable to different levels of project complexity, using appropriate knowledge, tools, and techniques for each scenario. Our team can help you develop a framework that takes advantage of this approach.
Anticipating complex projects with a flexible methodological framework not only prevents complexity from taking us by surprise, but also helps to guide the team and create a sense of control. This translates into greater team confidence that complexity is just another element to be managed within the context of the project, resulting in more effective execution and greater stakeholder satisfaction.
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