Business Capability Management supports the planning process and facilitates the strategic alignment of change projects.
In this article, we briefly explain the importance of understanding business capabilities and how this practice can support the transformation process.
Figure 1. Example of Capability Map. ©Projeects.
According to The Open Group (2018), a business capability is a particular ability or capacity that a business may possess or exchange to achieve a specific purpose or outcome.
Our definition of business capabilities is that these are a strategic representation of the set of resources that a company has, which allow it to operate and generate its service offering.
A Capability Map (see Figure 1) is a model to represent everything that the company can do or needs to have at any given time, to achieve its objectives. Each individual capability on the map can be navigated at a higher level of detail (see Figure 2), becoming increasingly clear about the specific resources of processes, people, information and technologies that support it, considering both the present (ASIS) and future states (TOBE).
Figure 2. Components of a Capability Map. ©Projeects.
In this article we suggest that if throughout the change cycle we document information assets with templates or architecture models, at the end of the cycle we will have enough visibility to streamline future projects.
Specifically, that benefit can be achieved with the following basic steps:
Prepare the general Capability Map of the company including everything that can be done today.
Each new change project feeds specific resources from the current capabilities it will affect.
Each new change project modifies the affected capabilities, including any new resources or changes to be implemented.
In this way, the Capability Map will gradually mature and will have more and more information to support decision-making.
The strategic planning process also benefits from this practice, since it will gradually gain information about the resources available to the organization, so that it can base its investment decisions on new resources that positively impact profitability and customer value.
Our team can support you to manage your strategic changes through these methodologies. Contact us if you want us to provide you with more information.
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